I had been a passenger on yor flight AA2016 away from Phil. airport on four/nine/sixteen and return flight AA1755 away from Atl. airport back to Phila. on 4/10. My ticket was for an aisle seat with wheelchair aid due to my handicap. To the flight outside of Phila., I had an aisle seat. The youthful Woman occupying the window seat was so large she couldn’t fasten her seatbelt. She immediately fell asleep and commenced snoring loudly which continued for the entire flight. On the flight back again, I had my boarding pass was for a daily seat. I attempted to change seats within the kiosk , because it indicated there were extra seats in the principle cabin place devoid of accomplishment. My son and daughter-in-legislation had been denied gate passes that will help me get right down to the plane plus the ticket agent was truly disagreeable. I made an effort to enhance at the boarding desk, then younger person indicated my ticketwas for handicap in his Computer system, he mentioned the cabin seats have been available and tried to update me but without the need of results. When I bought back into Phila., I waited Pretty much forty minutes to obtain with the plane to baggage. This was quite possibly the most humiliating and demeaning knowledge I've at any time had. In the event the wheelchair lastly arrived, the lady commenced complaining about having to thrust me. She couldn’t have the wheelchair up the elevation.
Unsure if this could operate …. I tried to talk to somebody about some grievances and acquiring reimbursed for Hotels remain in Dallas as a consequence of skipped flight into Cellular Alabama. Also the gate agents in Dallas were no enable in the slightest degree with endeavoring to get lodge room or anything. This could not be a giant deal if was for myself a developed person in my late 50’s . But this was my 24 yr previous daughter traveling with two younger young children ( two one/2 yr and 3month old ) traveling back to view her family for the reason that her Husband is within the Air Force stationed overseas.
On our very last journey the leg in the journey from lax to Dallas was the worst I’ve ever had .The seating was so restricted I couldn't examine a magazine mainly because of the tightness of the seating I feel the plane was an A 320 ,please Get in touch with me there are actually a few things with regard to the service generally,thank you, Brian Galbally
I would favor to fly this Monday vs Sat but was advised I will be charged a fee. That’s amazing , looking at I are flying with American for over 6 yrs and would hardly ever think about flying with any person else ever.
Please refund by whole fare such as the additional $twenty I compensated for Anything you mentioned was destined to be far more space.
When you are happy with your Business, and actually have a head of hoping to work inside of a thrifty method. This exhibits you are rather challenged in carrying out this to start with.
it is actually pitiful to own to report that my several e-mail to Shopper Relations have not been answered as of to this point October 29, a complete deficiency of one of the most elementary courtesy toward an eighty four a long time outdated Initial-Course passenger and Regular Flier….
Please ahead me the knowledge for my travel voucher that needs to be on file. I have dropped the initial as I'd saved it on my other computer that is remaining serviced.
I've designed three makes an attempt to Speak to consumer service as a result of email messages with regards to a new Intercontinental flight by which I had problems with not simply the preferred seats that I didn't obtain, however the Terrible consumer service during which my sister and I received. She was discriminated from for being to large to be served foods since the tray couldn’t arrive down Therefore the flight attendant said he couldn’t feed her. Though there were open up seats, and we might have been improved accommodated, as a substitute we have been put near the windows and trapped there with babies.
We boarded the airplane and there have been 2 good gentlemen attendants. They served just one round of drinks very speedily and under no circumstances arrived back all over and questioned if we needed anything to drink.
Stranded in San Diego, CA. Tried to call purchaser relations quantity, but Web content lists the same number as cargo amount. Is this to avoid cell phone phone calls. Waited in excess of two several hours to get a return phone from reservations.
Hi my name is larneta and i flew with American Airlines for The 1st time to accomplish a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad EVERYTHING for your suprise bridal shower in Those people luggage.I couldnt work out why they the check this place in Wisconsin And that i didnt care I just wished them to generally be the place I had been instantly.So I had to cancel everything. All her spouse and children and his friends and family.I was pretty much crying inside the airport she didnt even know I had been there I arrived early just for the suprise.
I’m no confident who to deliver this message to…Here is the only electronic mail I could find. I felt that 85% with the brokers working amongst LGA and JFK concerning click this link 8/9 and eight/ten have been very unfriendly. My husband And that i had been scheduled to fly from LGA to CMH 8/9 to the 6pm flight. As a consequence of climate it had been delayed and right after sitting down over the Tarmac for over two hrs was in the end xld. Easy to understand. I'll say the flt workers was incredibly accommodating, friendly and exciting. Nevertheless whenever we waited in line we ended up inevitably handed new boarding passes with practically nothing said click for more info by the man donning a vest Having said that “supervisor”…he did say Here is the 1st and only choice (8/ten at 815pm). We took it and stayed at the airport to find out about standby alternatives the next morning when gate agents returned. Once the brokers returned (we if program had been awake 24 hrs at this time) they shocked us by indicating that our alternate return was booked outside of JFK not LGA…awesome of SOMEONE to inform us this critical detail!
I would like another person to call me regarding the a few worst consumer service calls I've at any time experienced right now. E-mail me first since the representative stated I'm able to only get it done in writing. #flysouthwest. #behelpfulfail